Some years ago, when I waited tables for a living and before I worked at The Gottman Institute, I had a manager that I just couldn’t get along with. I constantly felt pressured like I wasn’t doing my job well, and I didn’t appreciate their tendency to disrespectfully bark out orders and level personal criticisms, or even insults, at me and my coworkers (which, unfortunately, are all common behaviors in restaurants). I knew I had to speak up because the situation was becoming

Esta cuarta revolución industrial, conducida por robots esta esculpiendo los centros urbanos y el estilo de vida urbano. Nuestras ciudades e